Canon recalls EOS 650D cameras due to skin reactions
Canon recalls a batch of the EOS 650D due to a chemical reaction in the hand grip that has caused skin irritation
Since Canon launched its latest EOS camera in June, it has emerged that a particular batch of the 650D camera has been causing skin reactions. Canon is now recalling some of its cameras, it is believed that 68,200 cameras may be affected by this manufacturing glitch.
The skin reaction has been caused by a chemical reaction involving the camera’s rubber grip. It contains a substance which, when exposed to humidity, reacts to produce a substance known as ‘zinc bis’. This then turns the camera’s rubber grip white and has caused irritation to the skin leaving a rash. Canon have warned its customers that if they suffer with an allergic reaction they should immediately wash their hands as a safety precaution to prevent the rash from spreading to their eyes. Camera owners are however being offered a free repair.
The following statements are from Canon:
“This issue does not affect image quality or camera performance in any way, however we are currently in the process of updating affected stock models before sale.
“Any customers who may be affected are advised to visit Canon’s customer support site, where further instructions regarding our repair procedure are provided.”
“We offer our sincere apologies to customers who have been inconvenienced by this”
If you own a 650D, Canon have provided a tool that allows you to enter your camera’s serial number to find out if it is a model from the affected batch.
This entry was posted on Thursday, August 16th, 2012 at 1:00 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.